We implemented a design system for JLL Products so that we would have a collection of reusable components, guided by clear standards, that could be assembled together to build any number of applications.
My role as Product Lead was to coordinate scope, production, and release of the design system while ensuring adoption across teams.
In its first 12 months, the UX Practice grew from 0 to 4 designers, supporting 10 different product work-streams. Due to how quickly we scaled, design guidelines and interaction patterns were never formally established.
This led to common paint points across product teams…